Course Description:  Effective communication is an essential skill in today’s fast-paced business world.  Effective communicators understand that communication is a complex process that can often be challenging.

Creating an organization in which communication is truly valued is more than just a good idea; it is good business.  Organizations that choose to foster good communication skills will aid their employees in both their professional and personal development.

Skills/Competencies:              

  • Demonstrate a variety of communication methods.
  • Effective feedback skills.
  • Making meetings work.
  • Making presentations.
  • Enhancing your supervisory communication skills.

Behaviors:                             

  • Effective Communication
  • Effective Feedback
  • Establishing clear agreement of goals and expectations
  • Modify communications based on audience

 

Tips for Measurement of Impact:     

  • Reduced incidence of employee conflict due to enhanced communication
  • Reduced need for monitoring and repeating of instructions/goals.
  • Enhanced relationships due to clear understanding
  • Alignment of intentions and actions to support goals
  • Enhanced performance and accountability of staff
  • Effective articulation of thoughts for common understanding across staff

 

When:  To Be Announced

The Classes are two hours in length and are typically mornings during the week or via a webinar online.

Where:  Hunt Valley, MD (Classroom & Online Supplemental Material)

Cost:  $149 per person