Course Description:

One of the reasons why change fails is due to unconscious beliefs that define the culture. I’m going to show you how to uncover these limiting beliefs by sharing a communication methodology that provides the conditions necessary to design a conscious culture.  Attendees will have an opportunity to experience and practice dialogue.  Learning the principles and practices will enable attendees to strengthen the fabric of the organization to become more flexible, proactive and adapt from a traditional culture to one of high performance!

In this program, you will learn how to interact with others in ways that build trust and win-win outcomes. Specifically, you will: Learn the core elements of trust.

  1. Identify how we engage in collusive, weakening patterns of relating to others.
  2. Come to view others in a way that promotes unity, trust and good will.
  3. Be able to state and demonstrate the practices of Dialogue.
  4. Identify how Dialogue may be applied to Culture, Communication, Engagement, Conflict Management and more, improving performance across participants.

Skills/Competencies:              

  • Evaluate and recognize factors that support or degrade communication and trust
  • Identify evaluate and consider impact of Listening fully
  • Learn and practice skill of sharing openly.
  • Learn and practice alternative methods of communicating
  • Learn and model principles of dialogue
  • Harnessing behavior that fails to meet expectations
  • How to strengthen relationships

                                               

Behaviors:                             

  • Demonstrate utilization of resources.  Co-workers are able to understand and provide support to one another in terms of authentic communication practices.
  • Employees will feel comfortable to approach emotionally charged issues and act from common purpose.
  • Employees will demonstrate the 4 practices of Dialogue, likely result in increased productivity, improved employee relations, more effective communication and workforce engagement.

 

Tips for Measurement of Impact:                                                               

  • Employee/Supervisor interactions are driven by an approach of support, authenticity and alignment with expectations                                                           
  • Supervisors are more confident addressing lack of coherence between performance and expectations                                                           
  • Employee/Supervisor relationships are improved, as supervisor becomes viewed as resource for growth           
  • Supervisors consciously evaluate interactions with employees and coworkers to determine impact and adjust accordingly using skills/practices from training

When:  To Be Announced

The Classes are two hours in length and are typically mornings during the week or via a webinar online.

Where:  Hunt Valley, MD (Classroom & Online Supplemental Material)

Cost:  $149 per person